Kuala Lumpur City Hall (DBKL) and the Royal Malaysian Police (PDRM) have integrated the city's surveillance system through a network of 10,000 closed-circuit television (CCTV) cameras in strategic locations throughout Kuala Lumpur.
All cameras have been upgraded with high-resolution recording capabilities and are paired with a facial recognition system to detect and analyze to enable faster response between agencies with real-time coordination.
Surveillance data was not previously integrated into the system, causing delays in action. For those concerned about privacy, KL Mayor Datuk Seri Fadlun Mak Ujud said facial data would be stored for only 60 days.
This will improve safety and city management through the detection of accidents, emergency situations, unexpected traffic congestion and flood risks.
The main features of this new CCTV system are geo-fencing for high-risk areas, facial recognition (in accordance with legal provisions), behavioral analysis to detect suspicious activity and in several locations equipped with an integrated public address system to warn tourists of the danger of pickpockets nearby
PDRM data shows that CCTV monitoring increases the rate of suspect detection and case resolution by 50%. The DBKL–PDRM collaboration is seen as a step towards a safer, more efficient and proactive city that protects its residents.

