CelcomDigi Launches Life Stores to Satisfy Customers’ Digital Cravings



It’s been three years since Celcom and Digi merged to become one company: CelcomDigi. Over the past three years, they have worked together to introduce new product offerings ranging from affordable pre- and postpaid plans to premium plans for corporate purposes, or those who want a premium experience.


Part of delivering a great customer experience is improving the quality of their physical stores, and after updating Celcom and Digi stores nationwide, CelcomDigi has introduced two flagship stores called CelcomDigi Life Stores which are open starting today at the Gardens Mid Valley shopping mall and also at Sunway Pyramid.


Apart from registering new numbers and updating customers’ telecommunications plans, CelcomDigi Life stores also offer a variety of digital experiences to enjoy. One of them is a dedicated space for various Samsung products, from smart devices to products such as their smart televisions and smart washing machines.


CelcomDigi customers can also receive a 30 percent discount on Samsung products at CelcomDigi Life stores if they are also owners of a Samsung smart device. This discount is applicable to all Samsung products sold at Life stores, including smart devices, smart televisions and so on.


Another interesting area featured at both CelcomDigi Life stores is the collaboration with Disney, which features a Marvel movie-themed area (Marvel Connect Lounge) at the Sunway Pyramid branch, and a Pixar movie-themed area (Pixar Connect Lounge) at the Gardens Mid Valley branch.


This area is suitable for parents who also come to CelcomDigi Life stores with their children and comes with a variety of interactive games suitable for young children to play, along with official Marvel and Pixar merchandise.


Meanwhile, the CelcomDigi store also showcases smart devices from brands such as Honor, Oppo and Xiaomi, including electronic accessories from brands such as DJI and Momax.


CelcomDigi kiosks have also been updated with a new system, where apart from registering new accounts and paying bills on their own, it also comes with other payment options such as SSM registration and update payments, wallet credit for Steam Wallet, payment of various types of utility bills and others.

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