Last week, Pos Malaysia suspended international parcel delivery services to the United States after the de minimis tax exemption was terminated. Airlines refused to bear the costs if packages did not reach recipients who refused to pay the new taxes imposed by the Trump administration. In Denmark, the story is different after national postal company PostNord stopped delivering letters at the end of 2025 due to changing times.
PostNord is ending letter delivery due to decreasing demand due to the Danish population who are now more comfortable using digital messaging services that are easier and faster. PostNord's decision will end the letter delivery service they have offered in Denmark since 1624. The number of letters sent in Denmark has decreased by 90% from 1.4 billion in 2000 to only 110 million in 2024. The letter delivery service will be taken over by DAO, a private company.
Due to the termination of this service, more than 1000 PostNord employees will lose their jobs. Letters will no longer be delivered from 2026 but PostNord is ramping up its parcel delivery service, which is growing and profitable due to the popularity of online shopping post-pandemic.
In Malaysia, the same issue has hit Pos Malaysia, which recorded a loss of RM 202 million for the financial year ending December 31, 2024, compared to RM 157 million in financial year 2023. Last year, letter deliveries in Malaysia fell by 9% as people have moved to digital services. Unlike PostNord, Pos Malaysia is not yet ready to end letter delivery services.
