Lenovo recently held a roundtable session with several local media in Malaysia to discuss the latest developments in the field of artificial intelligence (AI). The purpose of this session was to strengthen Lenovo’s global vision of ‘Smarter AI for All’ which emphasizes efforts to make AI technology more accessible and beneficial to organizations, users and communities.
In addition, Lenovo also reaffirmed their commitment to supporting organizations to modernize operations, improve infrastructure and accelerate digital transformation in the Asia Pacific region. In addition, Lenovo also acknowledged the important role of Malaysia as an emerging AI hub, in line with the country’s aspirations to be a leader in future technologies.
Lenovo currently operates 18 research and development (R&D) centers around the world with a focus on component testing, material durability, and AI technology development. The company operates in more than 180 markets, supported by a workforce of 72,000 and more than 30 global manufacturing locations. To support its large-scale operations, Lenovo has also strengthened its supply chain and manufacturing to ensure stable customer service.
Lenovo's revenue is no longer solely dependent on PC sales. The non-PC segment now accounts for nearly 50% of the company's total revenue. This reflects Lenovo's shift in strategy towards AI-based solutions and efforts to accelerate digital transformation.
In Malaysia, Lenovo supports government efforts to expand the use of AI technology. The company creates smart devices and digital solutions that help organizations work more easily, provide better user experiences, and maintain data security.
Lenovo also introduced liquid cooling technology for data centers to support the high-performance processing requirements required by large-scale AI applications including language models such as Chat GPT. This technology helps save energy and ensure that the system is always stable even under heavy operating conditions.
Lenovo also uses AI agent technology that can act independently to achieve specific goals. Therefore, it enables intelligent automation in tasks such as customer service, supply management, and personal assistance. This shows that AI is now not just for analyzing data but can also make decisions and act independently as needed.
For organizations looking to implement AI agents, Lenovo provides a comprehensive solution that includes a hybrid AI factory, a library of ready-to-use solutions, and a complete service network to support the implementation and expansion of the technology.
The solution has been deployed in various sectors such as sports (including collaborations with F1 and FIFA), logistics (such as Esteologistics), media and retail. The aim is to improve operational efficiency and manage content more intelligently and automatically.
Nationally, Malaysia is investing heavily in infrastructure, local talent and AI technology with the goal of becoming an AI nation by 2030. Although starting relatively late compared to other countries, the government's commitment to innovation is expected to accelerate progress and bridge the gap in the local AI ecosystem.
Lenovo also emphasized the importance of starting AI projects small with clear objectives and a tangible return on investment (ROI). Companies are also encouraged to ensure that data and infrastructure strategies are in place before implementing AI because project failures often occur when there is no solid data and system foundation.
As an alternative to building a proprietary language model, Lenovo recommends that organizations use open source models that are aligned with internal data. This approach is more cost-effective, easy to manage and allows organizations to maintain full control over their data.
